Submit a Service Request

Servicing Your System

If you are noticing issues or want routine maintenance, let us know in the form below and we will reach out to you shortly! If a service appointment is required, we are generally available within 2 weeks of when you contact us, often sooner.

If you need tech support for your Tesla Powerwall system, Tesla has tools to diagnose and address issues remotely. Please call Tesla at 1-877-961-7652 & select option 2. If a visit is required, Tesla will coordinate with us.

Maintenance on Home Battery Backup

Maintenance on Residential Solar Install

Cleaning Solar Panels

Residential and Commercial Service Request

Did LightWave install your system? *
There should be a sticker on the side or bottom of your inverter listing make and model.
Service Type
Select "General Service" for issues related to your system underperforming or not working. Select "Deinstallation/Reinstallation" if you need your solar panels removed for roof-related work.
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