If you are noticing issues or want routine maintenance, let us know in the form below and we will reach out to you shortly! If a service appointment is required, we are generally available within 2 weeks of when you contact us, often sooner.

If you need tech support for your Tesla Powerwall system, Tesla has tools to diagnose and address issues remotely. Please call Tesla at 1-877-961-7652 & select option 2. If a visit is required, Tesla will coordinate with us.

Residential and Commercial Service Request

Full Name *

Organization

Email Address *

Phone Number *

Project Address *

City *

State *

Zip Code *

Did LightWave install your system? *

Yes

No

I'm Not Sure

What year was your system installed?

What is the make and model of your inverter?

There should be a sticker on the side or bottom of your inverter listing make and model.

Service Type

General Service

Deinstallation / Reinstallation

Select "General Service" for issues related to your system underperforming or not working. Select "Deinstallation/Reinstallation" if you need your solar panels removed for roof-related work.

Brief description of the problem

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